Support

Help Centre

Find help with orders, payments, deliveries, returns, seller support and your African Market account.

Orders & Delivery

Track orders, delivery status and fulfilment updates.

Get order help

Help with mobile money, card payments, payment failures and refunds.

Payment support

Learn how returns, refunds and disputes work.

View policy

Understand the protections available when buying through African Market.

Learn more

Help with onboarding, verification, listings and seller operations.

Seller support

Can't find the answer? Open a support case.