Buyer Protection
African Market is designed to provide transparent, traceable and secure marketplace transactions.
How Buyer Protection Works
Orders, payments, fulfilment, refunds and disputes are recorded within the African Market platform.
Payment Protection
Payments are handled through approved payment providers and linked to marketplace orders.
Order Tracking
Buyers can follow order and shipment status as fulfilment updates become available.
Returns & Refunds
Eligible purchases may be submitted for return, refund or dispute review according to marketplace rules.
Dispute Support
Buyers can raise a support case or dispute when an order cannot be resolved directly with the seller.